UPDATE 6/11:: We wanted to reassure you that we're still very much business as usual, as the UK enters a second lockdown. Our small dispatch team continue to follow health and safety measures and practice social distancing whilst packing your orders. We'll keep you updated on any changes to our current delivery times. Stay safe, keep smiling and look after yourselves.
PICKING YOUR ORDER
We're working as quickly and as safely as possible to get your order to you. We've implemented every measure recommended to promote a safe and productive environment for our employees. For social distancing requirements, there are fewer people processing orders than usual, and so with this in mind delviveries may take longer to dispatch. We really appreciate your patience!
DELIVERING YOUR ORDER
Royal Mail, our delivery courier, are also taking precautionary measures to ensure the safety of their drivers and our customers by operating a contact free delivery service. As with many organisations, they have higher levels of staff absence than usual, and so orders may be arrive a little slower than usual. We will also continue to send email notifications upon dispatch to confirm delivery information.
Please allow one week for delivery, rather than the usually 1-3 working days.
We will continue to deliver your favourite beard supplies as quickly and safely as possible. We are facing some challenges in delivering to some countries outside the UK and you can find the most up to date global delivery information on the Royal Mail website, here.
We would like to thank you for your continued loyalty and support and hope that you stay healthy and safe.